Current Status

Updates Slower Than Usual

Status Details

Jul 19 – Updates are completing in less time, but not quite as quickly as usual. Our tech team is continuing to monitor the progress. Please revisit this page for future updates.

Jul 17 – Updates are currently taking longer to process than usual. If you need a change made as soon as possible, please contact your consultant. Our tech team is monitoring the situation to ensure that updates get caught up.

To report an issue, please contact your consultant, phone 510-665-1200, opt.2., or email

Scheduled Maintenance

No noticeable maintenance is anticipated.

Scheduled maintenance windows typically occur on either the second or fourth Thursday of the month, starting at 4pm, Pacific. Most windows do not have noticeable impact upon visitors and administration. Occasionally the nature of the maintenance requires temporary impact, no more than two hours, upon services. When possible, affected services display a maintenance message, indicating the cause and estimated time to resolution.

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