Current Status

All Systems Operational

Status Details

There are no reported issues affecting core functions.

Please revisit this page for future updates. To report an issue, please contact your consultant, phone 510-665-1200, opt.2., or email support@bepress.com.

Previous Updates

Jan 27 – Our tech team has resolved the issue with some profile photos not appearing in galleries and profile pages.

Jan 24 – The issue with PDF cover pages showing a Prince logo has been resolved. If you are still seeing the Prince logo, please clear your cache and refresh the page. If you see the Prince logo after clearing your cache and refreshing, please contact your consultant.

We have transitioned to a new support correspondence platform. As a result, the appearance of emails you receive from Consulting Services may change. You may continue to send support requests to the same email addresses as before, but replies will now come from a @cs.bepress.com domain instead of @bepress.com. For instance, a reply from DC support will now come from dc-support@cs.bepress.com instead of dc-support@bepress.com.

Scheduled Maintenance

Jan 30, 4-6pm PST – Our tech team is planning maintenance on Thursday, January 30, starting at 4pm Pacific. Some functions and pages, including front-end pages, will be inaccessible at times during this maintenance. This page will have updates during the maintenance window. This maintenance was originally scheduled for Jan 23 and was rescheduled to Jan 30 to allow for additional preparation.

Scheduled maintenance windows typically occur on Thursdays, starting at 4pm, Pacific. Most windows do not have noticeable impact upon visitors and administration. Occasionally the nature of the maintenance requires temporary impact, no more than two hours, upon services. When possible, affected services display a maintenance message, indicating the cause and estimated time to resolution.

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