Performance Management or Score Management?: New Challenges for Democratic Accountability

Dongsung Kong, Sungkyunkwan University, South Korea

Nominated by Journal of Governance Studies

Abstract

Korea joined the journey of reinventing government and initiated a 'results-oriented' performance management system by synthesizing the experience of others along with its own. The country's performance management/evaluation system equipped with various e-government tools appears advanced and efficient. However, most government officials are not quite satisfied with the current system and its operations although they agree that performance-based management is necessary in principle. The newly emerged challenges and problems are manifold. This paper groups them into two dimensions: philosophy and implementation. This paper argues that a new and better performance management system requires re-thinking of philosophical underpinnings of public governance and more learning before scorekeeping in the implementation process.

Recommended Citation

Kong, Dongsung (2008) "Performance Management or Score Management?: New Challenges for Democratic Accountability," World Political Science Review: Vol. 4 : Iss. 3, Article 3.
DOI: 10.2202/1935-6226.1054
Available at: http://www.bepress.com/wpsr/vol4/iss3/art3

 
 
 
 

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