Effects of Sales on Brand Loyalty

Rui Huang, University of California, Berkeley
Jeffrey M. Perloff, University of California, Berkeley
Sofia B. Villas-Boas, University of California, Berkeley

Abstract

Although many theoretical industrial organization models are based on the existence of a critical mass of exogenously “brand loyal” consumers, we find little empirical evidence supporting these assumptions in the orange juice retail market. There are very few loyal consumers. More importantly, the frequency with which stores conduct sales affects the share of loyal types so that loyalty is endogenous rather than exogenous. Households’ demographics have statistically significant but economically minor effects on switching behavior. Switching across frozen and refrigerated states is very common, leading to more complicated substitution patterns and less loyalty than one observes looking at each state separately.

Submitted: January 6, 2006 · Accepted: June 26, 2006 · Published: July 11, 2006

Recommended Citation

Huang, Rui; Perloff, Jeffrey M.; and Villas-Boas, Sofia B. (2006) "Effects of Sales on Brand Loyalty," Journal of Agricultural & Food Industrial Organization: Vol. 4 : Iss. 1, Article 5.
Available at: http://www.bepress.com/jafio/vol4/iss1/art5

 
 
 
 

ISSN: 1542-0485 ©1999-2008 The Berkeley Electronic Press™ All rights reserved.

To submit, subscribe, recommend this journal to your library, or sign up for email alerts, please visit: http://www.bepress.com/jafio